Return & Refund Policy

Each of our products is carefully handcrafted and made to order. After you place an order, we need several days to prepare and make your item before it is shipped.

Because of the handmade nature of our products, we do not accept returns or refunds for reasons such as changing your mind, ordering by mistake, or simply not liking the product, unless the item has a quality issue.

Damaged or Defective Items

We stand behind the quality of our work. If your item arrives damaged or has a manufacturing defect, please contact us within 7 days of delivery and provide clear photos or videos showing the issue.

After reviewing the problem, we may offer a replacement, repair, or refund depending on the situation.

Please Note

• Each item is handmade, so minor variations in wood grain, color, texture, and inlay are natural and should not be considered defects.

• Please make sure you have selected the correct product before placing your order.

• Once an order has entered production, it generally cannot be canceled or changed.

• Custom or personalized items cannot be returned unless they arrive damaged or defective.

We appreciate your understanding and support for small-scale craftsmanship. Every piece is made individually with care and attention to detail.